Payment and Refund Policy

The client must settle Fifty percent (50%) of the total signed quote for website development before Yulanto Web Creations can begin working on the project.

Any significant changes in the project scope, whether added in the final version or removed due to client feedback, will result in additional charges.

Any payments related to Royalty Stock image purchase, Subscription, or any other services not covered in the contract must be directly paid by the client to the respective vendors or service providers.

If a client requests a project cancellation, Yulanto cannot guarantee a refund acceptance. Designers, developers, and project managers will be assigned once financial confirmation is received, and Yulanto is not liable for reimbursing any transaction charges related to the project.

Work will be completed within the agreed-upon timeframe. A grace period of 1/2 weeks will be allowed after the project duration ends. If an extension of more than 2 weeks is needed, the remaining balance must be paid to pause the work. Failure to do so may result in work closure. Once the balance payment is made, work can be resumed as needed.

If you wish to transfer the domain and hosting from us, we have no objections. However, please be aware that there may be applicable fees to pay us for the transfer, as we maintain your website on a daily basis.

Once the contract is signed and activated, the client is not eligible for a refund under any circumstances at any point in time.